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About subscriptions and billing

Each Trend Micro Cloud One account has a subscription which determines how you are billed and which services you can access. Your account can only have a single subscription, and can be changed at any time by administrators with Full Access permissions to Billing and Licensing.

To check your current subscription, navigate to the Subscription Management page from the Trend Micro Cloud One landing page. For more information on the different subscriptions, see the options below.

If you are a Workload Security customer in Japan, please read this article for more information.

Pay as you go billing

Pay as you go billing allows you to subscribe to Trend Micro Cloud One and only pay for what you deploy and use. You are billed based on your usage of the Trend Micro Cloud One services, reported on an hourly basis. Pay as you go billing for all Trend Micro Cloud One services is currently available through the AWS Marketplace listing and the Azure Marketplace listing. When you sign up for billing through the AWS Marketplace or Azure Marketplace, you are billed monthly through the marketplace for your usage in the previous month.

Certain Trend Micro Cloud One services also have free tiers available, and any usage within the free tier threshold will not be charged to your Marketplace bill. Currently, free tiers are available for File Storage Security and Conformity.

To view the pricing information for your respective service, open the drop-downs below.

Workload Security

Billing Dimension Examples Cost (in USD)
Medium or smaller computers

Amazon EC2: C1, M1, M3, T1, T2

Amazon WorkSpaces

Azure: 1 vCPU

Google Cloud: 1 vCPU

$0.01/instance
Large computers

Amazon EC2: C3, C4, M1, M3, M4, R3, T2

Azure: 2 vCPUs

Google Cloud: 2-3 vCPUs

$0.03/instance

Extra-large and greater computers

Amazon EC2: C1, C3, C4, CC2, CG1, CR1, D2, G2, HI1, HS1, I2, M1, M2, M3, M4, R3

Azure: 4 or more vCPUs

Google Cloud: 4 or more vCPUs

$0.045/instance
Data Center / Not Cloud Any workloads that are:
  • in a vCenter account.
  • not managed by an AWS, Azure, or GCP cloud connectors in Workload Security. Sizing information for cloud workloads are provided by the connectors, if they're not configured cloud computers, will be charged at the data center rate.
$0.045/instance
Essentials (Anti-Malware, Web Reputation, and XDR) Any workload using only the Anti-Malware, Web Reputation, and Activity Monitoring (XDR) modules $0.006/instance

The Workload Security rates for Medium, Large, and Extra-large only apply if your computers are under an AWS, Azure, or GCP cloud connector. If they're not managed by a connector or they are part of a vCenter account, protection-hours are billed at the highest rate (Data Center) regardless of the computer's size.

For more detailed information about Workload Security billing, see About billing and pricing.

Network Security

Billing Dimension Examples Cost (in USD)
Network traffic inspected Any GB (gigabyte) of traffic inspected $0.013/GB

For more detailed information about Network Security billing, see Sign up for Pay as You Go.

Application Security

Billing Dimension Examples Cost (in USD)
Serverless invocations Amazon Lambda: Per 1000 serverless function invocations $0.026/per unit of 1000
Containers or VMs Any protected container or VM $0.016/instance

File Storage Security

Billing Tier Number of files scanned per hour Hourly Cost (in USD)
Free
(No expiration)
1-20 files scanned per hour free
Lower tier 21-200 files scanned per hour $0.40 per
• Amazon S3 bucket
• Azure storage account
• GCP bucket
Middle tier 201-400 files scanned per hour $0.60 per
• Amazon S3 bucket
• Azure storage account
• GCP bucket
Upper tier 400+ files scanned per hour $1.10 per
• Amazon S3 bucket
• Azure storage account
• GCP bucket
For more detailed information about File Storage Security billing, see Pricing.

Container Security

Billing Dimension Examples Cost (in USD)
Container nodes

Amazon: Per protected container node on EC2 or EKS

Azure: Per protected container node on Azure VMs or AKS

Google Cloud: Per protected container node on Google Cloud VMs or GKE

$0.16/node
Serverless containers AWS Fargate, Azure Container Instances, or Google Cloud Run:

Any protected serverless container

$0.016/container

Conformity

Billing Dimension Examples Cost (in USD)
Free cloud account AWS and Azure: Accounts fewer than 250 protected resources free
Small sized cloud account AWS and Azure: Accounts with 250-1000 protected resources $0.07/account
Medium sized cloud account AWS and Azure: Accounts with 1000 - 5000 protected resources $0.29/account
Large sized cloud account AWS and Azure: Accounts with 5000+ protected resources $0.35/account

For more detailed information about Conformity billing, see Manage Subscriptions.

Open Source Security by Snyk

Prices for Open Source Security by Snyk are per day (24 hours).

Billing Dimension Examples Cost (in USD)
SnykProjectFree For a given account, the first 15 projects per day are free free
SnykProject Projects that are protected by Snyk, over the initial 15 free projects $0.26/project

Annual subscription

You are billed based on a subscription that you pre-purchase from Trend Micro. This allows you to pre-pay for your usage for the year on a predetermined billing cycle and budget. If your are on an annual subscription, your subscription type is displayed as either "Subscribed through Trend Micro License Portal" or "Trend Micro Annual Subscription".

For pricing, please contact us at cloudone_trials@trendmicro.com.

What happens when my subscription expires?

After a trial or paid subscription ends, or after you cancel a pay as you go subscription, your subscription type will change to "Trial or Subscription Expired". Accounts with an expired subscription will be prevented from accessing the Trend Micro Cloud One services, and may experience degraded functionality such as restriction of new deployments or security updates.

If your subscription expires and your account has no valid subscription for any Trend Micro Cloud One services, it will be deleted 60 days after the original expiry. Alerts will start appearing on the Trend Micro Cloud One home page 30 days before the account is planned for deletion to inform administrators to update to a valid subscription.

Changing your subscription type

Your subscription in Trend Micro Cloud One can be changed at any time by an administrator with Full Access permissions to Billing and Subscriptions.

When linking a new subscription from an existing subscription, from the Subscription Management page, select an existing Trend Micro Cloud One account. Then click the button associated with the new subscription, such as Subscribe through AWS Marketplace or Subscribe through Azure Marketplace.

The detailed instructions for navigating the site on which you are creating a new subscription can be found here:

The only difference from the procedures outlined in the list above is that you are replacing a subscription rather than creating one. For that reason, after you click the Link Subscription button, the Trend Micro Cloud One page called Confirmation will issue a caution about changing the link to an existing subscription.

The screen shot below uses the example of creating a new AWS subscription and is the button shown is therefore specific to that subscription type, but other Confirmation pages will have a similar appearance.

Confirmation page with caution and two action buttons