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About subscriptions and billing

Each Trend Cloud One account has a subscription which determines how you are billed and which services you can access. Your account can only have a single subscription, and can be changed at any time by administrators with Full Access permissions to Billing and Licensing.

To check your current subscription, navigate to Subscription Management from the Trend Cloud One landing page.

If you are a Workload Security customer in Japan, please refer to Cloud One - Workload Security for more information.

Pay-as-you-go billing

Pay-as-you-go billing allows you to subscribe to Trend Cloud One and only pay for what you deploy and use. You are billed based on your usage of the Trend Cloud One services, reported on an hourly basis. Pay-as-you-go billing for all Trend Cloud One services is currently available through the AWS Marketplace listing. When you sign up for billing through the AWS Marketplace, you are billed monthly through the marketplace for your usage in the previous month.

Certain Trend Cloud One services also have free tiers available. Any usage within the free tier threshold is not charged to your Marketplace bill. Currently, free tiers are available for File Storage Security and Conformity.

To view the pricing information for your respective service, expand the following sections:

Workload Security
Billing Tier Details Cost (in USD)
Essentials One workload using only the Anti-Malware, Web Reputation, and Activity Monitoring (XDR) modules $0.007/instance
Medium or smaller computers Instance per hour of one of the following:
• Amazon EC2: C1, M1, M3, T1, T2
• Amazon WorkSpaces
• Google Cloud: 1 vCPU
$0.011/instance
Large computers Instance per hour of one of the following:
• Amazon EC2: C3, C4, M1, M3, M4, R3, T2
• Google Cloud: 2-3 vCPUs
$0.032/instance

Extra-large and greater computers

Instance per hour of one of the following:
• Amazon EC2: C1, C3, C4, CC2, CG1, CR1, D2, G2, HI1, HS1, I2, M1, M2, M3, M4, R3
• Google Cloud: 4 or more vCPUs
$0.047/instance
Data Center (not cloud) Any workloads that meet the following criteria:
• In a vCenter account.
• Not managed by an AWS or GCP cloud connectors in Workload Security. Sizing parameters for cloud workloads are provided by the connectors, if they are not configured cloud computers, is charged at the data-center rate.
$0.047/instance

The Workload Security rates for Medium, Large, and Extra-large only apply if your computers are under an AWS or GCP cloud connector. If they are not managed by a connector or they are part of a vCenter account, protection-hours are billed at the highest rate (Data Center) regardless of the computer's size.

For more information about Workload Security billing, see About billing and pricing.

Network Security
Billing Tier Details Cost (in USD)
Network traffic inspected 1 GB (gigabyte) of traffic inspected $0.014/GB

For more information about Network Security billing, see Sign up for Pay-as-You-Go.

Application Security
Billing Tier Details Cost (in USD)
Serverless invocations Amazon Lambda: 1000 serverless function invocations per hour $0.026/unit of 1000
Containers or VMs Any protected container or VM per hour $0.016/instance
File Storage Security
Billing Tier Details Cost (in USD)
Free
(no expiration)
1-20 files scanned per hour Free
Lower tier 21-200 files scanned per hour in one of the following:
• Amazon S3 bucket
• GCP bucket
$0.42/hour
Middle tier 201-400 files scanned per hour in one of the following:
• Amazon S3 bucket
• GCP bucket
$0.63/hour
Upper tier 400+ files scanned per hourin one of the following:
• Amazon S3 bucket
• GCP bucket
$1.155/hour

For more information about File Storage Security billing, see Pricing.

Container Security
Billing Dimension Details Cost (in USD)
Container nodes

Amazon: Protected container node on EC2 or EKS

Google Cloud: Protected container node on Google Cloud VMs or GKE

$0.168/node
Serverless containers AWS Fargate or Google Cloud Run:

Any protected serverless container

$0.017/container
Conformity
Billing Dimension Details Cost (in USD)
Free cloud account AWS: Accounts with fewer than 250 protected resources per hour Free
Small-sized cloud account AWS: Accounts with 250-999 protected resources per hour $0.074/account
Medium-sized cloud account AWS: Accounts with 1000 - 5000 protected resources per hour $0.305/account
Large-sized cloud account AWS: Accounts with 5001 or more protected resources per hour $0.368/account

For more information about Conformity billing, see Manage subscriptions.

Open Source Security by Snyk

Prices for Open Source Security by Snyk are per project per 24 hours.

Billing Dimension Details Cost (in USD)
SnykProjectFree For a given account, the first 15 projects per 24 hours are free. Free
SnykProject Projects that are protected by Snyk, over the initial 15 free projects. $0.273/project
Cloud Sentry
Billing Tier Details Cost (in USD)
Cloud Sentry Per AWS account per hour $0.0228/hour

Annual subscription

You are billed based on a subscription that you prepurchase from Trend Micro. This allows you to prepay for your usage for the year on a predetermined billing cycle and budget. If your are on an annual subscription, your subscription type is displayed as either "Subscribed through Trend Micro License Portal" or "Trend Micro Annual Subscription".

For pricing, please contact Trend Micro at cloudone_trials@trendmicro.com.

Expired subscription

After a trial or paid subscription ends, or after you cancel a pay-as-you-go subscription, your subscription type changes to "Trial or Subscription Expired". Accounts with an expired subscription are prevented from accessing the Trend Cloud One services, and may experience degraded functionality such as restriction of new deployments or security updates.

If your subscription expires and your account has no valid subscription for any Trend Cloud One services, it will be deleted 60 days after the original expiry. Alerts start appearing on the Trend Cloud One home page 30 days before the account is planned for deletion to inform administrators to update to a valid subscription.

Subscription type change

Your subscription in Trend Cloud One can be changed at any time by an administrator with Full Access permissions to Billing and Subscriptions.

When linking a new subscription from an existing subscription, navigate to Subscription Management and select an existing Trend Cloud One account, then click the button associated with the new subscription, such as Subscribe through AWS Marketplace.

The following documentation provides detailed instructions on how to navigate the site on which you are creating a new subscription:

The only difference from the procedures outlined in the preceding list is that you are replacing a subscription rather than creating one. For that reason, after you click Link Subscription, the Trend Cloud One Confirmation page issues a caution about changing the link to an existing subscription.

The following illustration shows the example of creating a new AWS subscription:

Confirmation page with caution and two action buttons

Confirmation pages for different providers have a similar appearance.