Table of contents

Trend Vision One (XDR) Remote Shell

The XDR-integrated remote shell lets you run commands directly from the Trend Vision One (XDR) interface.

If you connect your agents and relays to the primary security update source via a proxy, Remote Shell automatically uses the same proxy settings.

Remote Shell is available for the agent version 20.0.0-2009 or later for Linux and Windows, version 20.0.0-173 or later for macOS. For more details, see the supported commands table.

Requirements

Workload Security uses an IoT mechanism to transmit messages and events to XDR. If you need to restrict the URLs allowed in your environment, configure your firewall to include the "Event Channel - XDR Activity Monitoring" FQDNs from the Workload Security URLs table.

Start a remote shell session

You can start a remote shell session from either of the following:

From the Trend Vision One Search App Trend Micro Vision One Search App icon:

Right-click on the endpointHostName field in Search App events and select Start Remote Shell Session.

From the Trend Vision One Workbench (under XDR Trend Micro Vision One XDR icon):

Right-click on the server icon and select Start Remote Shell Session.

Trend Micro Vision One Workbench window with Start Remote Shell Session highlighted

Supported commands

The following table lists currently supported remote shell commands by platform and agent version.

Note that later agent versions support the commands listed from prior agent releases on the same platform.

DSA Version Platform Command Description Syntax Example
20.0.0-5512+ Windows memdump Create a process memory dump available as an encrypted archive from the Trend Vision One console

memdump [--ma] [--mm] --pid <pid>

--ma: Creates a full process memory dump.

--mm: Create a mini process memory dump.

--pid: Required parameter to specify process ID <pid>

memdump does not support dumping system processes or creating dump files larger than 128MB.

memdump --mm --pid 1234
20.0.0-182+ macOS memdump Create a process memory dump available as an encrypted archive from the Trend Vision One console

memdump --pid <pid>

memdump --pid 1234
cp Copy a file or directory to a specific destination cp <source object> <destination object> [--force]
  • To copy the Finances directory in the current directory (/Users/<username>/Downloads) to /tmp and overwrite the existing directory: Downloads> cp Finances /tmp --force
  • To copy the the example.txt file located in the /var directory to /tmp and overwrite the existing example.txt file: Downloads> cp /var/example.txt /tmp --force
get Collect a specific file and upload to Trend Vision One (maximum file size: 128MB) get <file_location_and_extension>
  • To collect the example.txt file in the current directory (/Users/<username>/Downloads): Downloads> get example.txt
  • To collect the example.txt file in the /tmp directory: Downloads> get /tmp/example.txt
mkdir Create a new directory mkdir <path>
  • To create the Finances directory in the current directory (/Users/<username>/Downloads): Downloads> mkdir Finances
  • To create the Finances directory in the /tmp directory: Downloads> mkdir /tmp/Finances
mv Move a file or directory to specific destination mv <source_object> <destination_object> [--force]
  • To move the Finances directory in the current directory (/Users/<username>/Downloads) to /tmp and overwrite the existing directory: Downloads> mv Finances /tmp --force
  • To move the example.txt file in the /var directory to the /tmp directory and overwrite the existing example.txt file: Downloads> mv /var/example.txt /tmp --force
rm Delete a file or directory (including all sub-directories) rm <source_object> [--force]
  • To delete the Finances directory in the current directory (/Users/<username>/Downloads): Downloads> rm Finances
  • To delete the example.txt file in the /var directory: Downloads> rm /var/example.txt
run Execute a previously uploaded script run <script_name_and_extension> [arguments] run demo.sh 1 "22 33" 44
zip Compress a file or directory in a zip archive and optionally encrypt the archive with a password zip <source_object1> [<source_object2...> <source_objectn>] [--password <password>] [--force]
  • To zip the contents of the Finances directory in the current directory (/Users/<username>/Downloads) to "/tmp/directoryArchive.zip", set password to "P@ssw0rd", and overwrite the existing file: Downloads> zip Finances /tmp/directoryArchive.zip --password P@ssw0rd --force
  • To zip the example.txt file in the /var directory to /tmp/exampleArchive.zip and overwrite the existing file: Downloads> zip /var/example.txt /tmp/exampleArchive.zip --force
kill Terminate a running process kill <PID> kill 1234
user info List account properties user info <username> user info john_doe
20.0.0-173+ macOS netstat List network statistics and active connections netstat netstat
cat Output content of the selected file (max size 1MB)

cat <file_location_and_extension>

For the <file_location_and_extension>, specify the absolute or relative path to the file, the file name, and the file extension.

  • To output the content of the example.txt file located in the current directory (/Users/<username>/Downloads): Downloads>cat example.txt
  • To output the content of the example.txt file located in the /tmp directory: Downloads>cat /tmp/example.txt
cd Change current working directory cd <path> cd /Users
clear Clear screen clear clear
env List environment variables env env
ls List files and directories ls <path>
  • To list files and directories in the current directory (/Users/<username>/Downloads): Downloads>ls
  • To list files and directories located in the /tmp directory: Downloads>ls /tmp
ps List running process information ps ps
pwd Display current directory pwd pwd
service list List service information service list service list
user list List local user accounts user list user list
ipconfig Show network configurations ipconfig ipconfig
fileinfo List detailed file properties

file info <file_location_and_extension>

For the <file_location_and_extension>, specify the absolute or relative path to the file, the file name, and the file extension.

  • To list the file properties of the example.txt file in the current directory (/Users/<username>/Downloads): Downloads> fileinfo example.txt
  • To list the file properties of the example.txt file located in the /tmp directory:fileinfo /tmp/example.txt
systeminfo List system information ipconfig ipconfig
help Display help information help help
20.0.0-2204+ Windows, Linux netstat List network connections netstat netstat
ipconfig Show network configurations ipconfig ipconfig
fileinfo List detailed file properties

file info <file_location_and_extension>

For the <file_location_and_extension>, specify the absolute or relative path to the file, the file name, and the file extension.

  • To list the file properties of the example.txt file in the current directory (C:\Users\Administrator\Downloads): Downloads> fileinfo example.txt
  • To list the file properties of the example.txt file located in the C:\temp directory:fileinfo C:\temp\example.txt
systeminfo List system information ipconfig ipconfig
scheduletasks Show schedule tasks scheduletasks scheduletasks
Windows reg query List registry key or value reg query <key> [--value=<value_name>]
  • To list the content of the HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion registry key: C:\ >reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion
  • To list the only the data for the value "Details" in the HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion registry key: C:\ >reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion --value=Details
Linux bashhistory List command/bash history (/root/.bash_history) bashhistory bashhistory
20.0.0.2009+ Windows, Linux cat Output content of the selected file (max size 1MB)

cat <file_location_and_extension>

For the <file_location_and_extension>, specify the absolute or relative path to the file, the file name, and the file extension.

  • To output the content of the example.txt file located in the current directory (C:\Users\Administrator\Downloads): Downloads>cat example.txt
  • To output the content of the example.txt file located in the C:\temp directory: Downloads>cat c:\temp\example.txt
cd Change current working directory

cd <path>

For the <path>, specify the absolute or relative path.

cd C:\
clear Clear screen clear clear
env List environment variables env env
group list List local group information group list group list
help Display help information help help
ls List files and directories

ls <path>

For the <path>, specify the absolute or relative path.

  • To list files and directories in the current directory (C:\Users\Administrator\Downloads): Downloads>ls
  • To list files and directories located in the C:\temp directory: Downloads>ls c:\temp
ps List running process information ps ps
pwd Display current directory pwd pwd
service list List service information service list service list
user list List local user accounts user list user list
listenports List listen ports listenports listenports

Troubleshoot common issues

To troubleshoot common issues with the remote shell, check the following settings in your Workload Security console:

Trend Vision One (XDR) settings

In the Trend Vision One (XDR) tab (Administration > System Settings > Trend Micro Vision One (XDR)), make sure that:

  • Enrollment status is Registered.
  • Forward security events to Trend Vision One is selected.

Workload Security System Settings page with Trend Vision One (XDR) tab displayed

If Enrollment status is not Registered, you need to Register with Trend Vision One (XDR).

Security module settings for your computer(s)

In the Activity Monitoring tab for your computer(s) (Computers > (Right- or- double-click) Details > Activity Monitoring > General), make sure Configuration is set to On or Inherited (On).

Activity Monitoring properties

You can also enable Activity Monitoring for computers by enabling it in the policy assigned to them. From the Policies tab, double-click the policy you want to enable Activity Monitoring for. Go to the Activity Monitoring > General and make sure that Activity Monitoring State is set to On.

If you checked the requirements and troubleshoot common issues sections, but are still experiencing problems, contact support.