Agent package integrity check
Workload Security verifies the signature on the agent to ensure that the software files have not changed since the time of signing. An integrity check occurs when:
- You are upgrading the agent.
- You are enabling a new security module so the kernel support is being updated. If the validation fails, plugin installations and agent upgrades are blocked.
Agent/Plugin package signature download failed.
|The signature files used to check the integrity of the agent are not available in your update source. Your relay might not be upgraded to the required version.
If you do not have a relay in your environment:
If you have a relay in your environment:
|Agent/Plugin package signature validation failed.
|The agent package might have been tampered with or something is wrong on the package.
|Create a diagnostic package and logs and send it to the Trend Micro support team.
|Agent/Plugin package validation failed.
|Agent/Plugin package signature mismatch with the one in our policy.
Supported relay versions
The following relay versions are supported:
- Deep Security 20
- Deep Security 12.0 update 8 (18.104.22.1687)
- Deep Security 11.0 update 23 (11.0.1617)