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System maintenance for Trend Cloud One is scheduled for all regions between 03:00 and 10:00 UTC on Saturday, October 19, 2024. During this maintenance period, console and API access for some Trend Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Cloud One Maintenance.
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System maintenance for Trend Cloud One is scheduled for all regions between 03:00 and 10:00 UTC on Saturday, September 21, 2024. During this maintenance period, detection for new added suspicious objects might be delayed. For more information or to be notified of scheduled maintenance, see Trend Cloud One Maintenance.
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System maintenance for Trend Cloud One is scheduled for US region (us-1) and Germany region (de-1) between 03:00 and 10:00 UTC on Saturday, July 20, 2024. During this maintenance period, console and API access for some Trend Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Cloud One Maintenance.
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System maintenance for Trend Cloud One is scheduled for US region (us-1) between 03:00 and 10:00 UTC on Saturday, January 27, 2024. During the maintenance, console and API access for some Trend Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Cloud One Maintenance.
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System maintenance for Trend Cloud One is scheduled for Saturday, October 21, 2023. For US, Great Britain, Germany, and Canada regions (us-1, gb-1, de-1, ca-1) between 03:00 and 10:00 UTC; for APAC regions (in-1, jp-1, sg-1, au-1) between 17:00 and 00:00 UTC. During the maintenance, console and API access for some Trend Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Micro Cloud One Maintenance.
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System maintenance for Trend Micro Cloud One - Workload Security is complete for APAC regions. Affected Trend Micro Cloud One services will be online shortly. For more information or to be notified of scheduled maintenance, see Trend Micro Cloud One Maintenance.
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System maintenance for Trend Micro Cloud One - Workload Security has begun for APAC regions. Maintenance is scheduled to be completed between 17:00 and 21:00 UTC Saturday. During the maintenance, console and API access for certain Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Micro Cloud One Maintenance.
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System maintenance for Trend Micro Cloud One is scheduled for Saturday, July 9th, 2022. For US, EU and CA regions (us-1, gb-1, de-1, ca-1) between 03:00 and 10:00 UTC.; for APAC regions (in-1, jp-1, sg-1, au-1) between 17:00 and 21:00 UTC. During the maintenance, console and API access for certain Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Micro Cloud One Maintenance
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You can now record a code that can be used to disable your multi-factor authentication if your device is lost, destroyed, or stops working. This applies to accounts created on or after August 4, 2021, or ones that have been updated to the new sign-in system introduced on that date. For more information, see Enable multi-factor authentication.
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Cloud One now includes the last sign-in time for users and the last used time for API Keys in the respective console pages and API responses.
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You can log into all of Cloud One using Security Assertion Markup Language (SAML) if your account was created on or after August 4, 2021, or has been updated to the new sign in system introduced on that date. Previously, only Cloud One Workload Security supported single-sign on via SAML. With this milestone, customers can enjoy all the advantages of Cloud One's Identity and Access Management system, including robust Role Based Access Controls and easy account switching, without having to create a user manually for every person who needs to sign in to Cloud One.
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It will be possible to log into all of Cloud One using Security Assertion Markup Language (SAML). Previously, only Cloud One Workload Security supported single-sign on via SAML.
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Very soon you're going to see something quite different when you go to https://cloudone.trendmicro.com/ to sign in. We're redesigning this page and adding videos, customer references, resource links, and other content to help you really see how much you can do with Trend Micro Cloud One.
Don't worry — it will still be easy for you to sign in from this new page but you can also bookmark https://cloudone.trendmicro.com/signin if you'd rather go directly to the sign-in page. But we are hoping you will like the new page and the new content!
And while we have your attention, why not go check out our recently redesigned Trend Micro Cloud One Docs page? We have freshened up the design of that page and added more resources for you.
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System maintenance for Trend Micro Cloud One that was previously scheduled for December 4, 2021 will now take place Saturday December 18, 2021, between 03:00 and 11:00 UTC. During the maintenance, console and API access for certain Trend Micro Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Micro Cloud One Maintenance.
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System maintenance for Trend Micro Cloud One is scheduled for Saturday December 4th, 2021 between 03:00 and 11:00 UTC. During the maintenance, console and API access for certain Trend Micro Cloud One services will be unavailable. For more information or to be notified of scheduled maintenance, see Trend Micro Cloud One Maintenance.
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The console session timeout has been extended to 30 minutes for new Trend Micro Cloud One accounts created on or after August 4th, 2021.
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As of December 31st, 2021, API endpoints for the following Trend Micro Cloud One services will be decommissioned for legacy Trend Micro Cloud One accounts created before August 4th only:
- Network Security
- Application Security
- File Storage Security
- Container Security
Customers currently using these endpoints can contact Trend Micro to upgrade their account and access the same API functionality using the Trend Cloud One updated regional service API endpoints. For more information, see End of Support for Legacy Account API Endpoints for Cloud One - Network Security, Container Security, Application Security, and File Storage Security.
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Accounts created on or after August 4, 2021 now support the use of custom roles for Workload Security, enabling even more granular role-based access control (RBAC). For details, see Assign roles to users.
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Trend Micro Cloud One is now available in the Canada and Singapore regions, providing customers who have data sovereignty needs the option to have their account and security data hosted in-region. All Trend Micro Cloud One services except Open Source Security by Snyk are available for accounts in these regions.
Note: Only customers using a new Trend Micro Cloud One account can create their account in the new regions. To identify which type of account you have see What's the difference between a new account and a legacy account?.
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Trend Micro Cloud One now supports customization of roles, enabling more granular role-based access control (RBAC) across security services and administrative functions. For more information, see Assign roles to users.
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Trend Micro Cloud One now has an article to help with sign up and sign in problems.
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Trend Micro Cloud One is now available in the Japan, Germany, and Australia regions, providing customers who have data sovereignty needs the option to have their account and security data hosted in-region. All Trend Micro Cloud One services except Open Source Security by Snyk are available for accounts in these regions.
Note: Only customers using a new Trend Micro Cloud One account can create their account in the new regions. To identify which type of account you have see What's the difference between a new account and a legacy account?
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Trend Micro Cloud One is now available in the UK region, providing customers who have data sovereignty needs the option to have their account and security data hosted in-region. All Trend Micro Cloud One services except Open Source Security by Snyk are available for accounts in the UK region.
Note: Only customers using a new Trend Micro Cloud One account can create their account in the UK region. To identify which type of account you have see What's the difference between a new account and a legacy account?.
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Trend Micro Cloud One is now available in the India region, providing customers who have data sovereignty needs the option to have their account and security data hosted in-region. All Trend Micro Cloud One services except Open Source Security by Snyk are available for accounts in the India region.
Note: Only customers using a new Trend Micro Cloud One account can create their account in the India region. To identify which type of account you have see What's the difference between a new account and a legacy account?.
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Trend Micro Cloud One has released a new sign-in and accounts system. The new system separates the creation of users from accounts, allowing a single user to more easily create and manage multiple Trend Micro Cloud One accounts for use across your organization, teams, and global regions.
Any customers signing up for Trend Micro Cloud One on or after August 4, 2021 will use a new Trend Micro Cloud One account. Customers who created their accounts prior to the release will continue to use the legacy account and sign-in. There is no functional change or action required for existing customers, and existing accounts will be transitioned at a later date.
To learn more about the changes, see Changes to Trend Micro Cloud One accounts.
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Trend Micro Cloud One will be releasing a new sign-in and accounts system. The new system separates the creation of users from accounts, allowing a single user to more easily create and manage multiple Trend Micro Cloud One accounts for use across your organization, teams, and global regions.
Any customers signing up for Trend Micro Cloud One after the release of these features will use a new Trend Micro Cloud One account. Customers who created their accounts prior to the release will continue to use the legacy account and sign-in. There is no functional change or action required for existing customers, and existing accounts will be transitioned at a later date.
To learn more about the changes coming, see Changes to Trend Micro Cloud One accounts.